How to Contact the Team

 

BEFORE CONTACTING US at lillyshops 

This is our Terms and conditions of our website in compliance with the Data protection Act 1998 and GPRD laws we comply with 

Please read our SHIPPING POLICY before contacting us regarding deliveries which are advertised and , chances are we've answered your question there. our Delivery  details and policy is stated in the shipping policy above 

If you'd like to return something you can find our RETURN POLICY HERE.

If you have a question about your order status TRACK YOUR ORDER HERE

Pease note you have to 

If you still need our assistance please contact us below.

LIVE CHAT SUPPORT MESSENGER:

*Please include your order number on speaking to us to save time *

Live chat opening hours:Monday-Friday 9am-5.00PM  

Contact us through our live chat icon button on the bottom right hand side of the page, this will start an instant conversation. One of our agents will reply to you as quick as they can.

CUSTOMER SUPPORT EMAIL:

Alternatively if you have any questions you can email us. To contact us Please choose the right department you would like to get in contact with and we will get back to you as soon as we can. Include your order number and name in the subject line, this will help us deal with your inquiry quicker.

For general enquiries: info@lillyshops.com

 

MAILING ADDRESS:

* Please include your order number *

Our mailing address and registered address is:

Lilly Shops stores  Group LTD

86/89 saint Paul's street 

Floor 3 86/90 Paul St, London EC2A 4NE

REGISTERED COMPANY ADDRESS:

Our registered  office address is: 86/90 Paul St, Floor 3 London EC2A 4NE  United Kingdom

Companies house ID registrations Number:16386134  

Telephone: +4477827525656